FAQ's

What areas do you serve in and around Ottawa?

What makes Executive Cabs different from other taxi services?

Frequently Asked Questions

We operate throughout Ottawa and can take you into the surrounding areas too, like Gatineau and smaller towns just outside the city. Some passengers call us for short stops and hops within the city, while others need longer drives to nearby regions. It depends on your plans, but if it is doable, we usually go there.

Yes, and it is a good idea if you have a fixed travel date. We can keep an eye on your flight’s arrival time so you are not left waiting around or worrying about delays. Just book ahead, give the details, and we will be there.

We do. Some companies set these up so their staff or clients can travel without paying on the spot every time. Invoices and trip summaries can be sent to the company directly, which helps keep things simple and avoids a lot of small payment transactions.

Cash is fine, and so are all major debit and credit cards. We also take certain mobile payments. If you have any other specific mode of payment, we will be pleased to know it during the time of booking so that there are no surprises when you arrive at your destination.

Sometimes you may be feeling over the moon and request a sedan for a single passenger, while the other time you may need something larger for extra luggage or more people. When you tell us your purpose of visit or what you have in mind beforehand, we try to do justice to your request. Always remember that the early bird gets the worm.

Yes, but not in a commercial way. Our drivers are courterous, polite, friendly and thoroughly focused on making the trip as seamless as possible. You will never find any compromise on punctuality, safe driving and being approachable regarding routes, best local destinations and flexible timings.

We can try. It really comes down to how busy the day is. Sometimes we have a driver close by and you can be picked up quickly. Other times there may be a short wait, but we always do our best to get to you fast.

Yes, we do trips outside the city fairly often. Prices are based on distance and travel time. However, it always works better in our favour and yours, to make arrangements ahead of time. This ensures smooth service and we can also make sure that the right vehicle is ready on time.

Once you book with us , you will get a confirmation message with all the detials like pickup time, location and driver’s details. You will not be left guessing and this avoids any last minute hiccups as well.

What sets us apart from other companies is our reliability and consistency. We show up as promised, our cars are kept clean and drivers are always enthusiastic. There is no big mystery to it- it is just that we do the job right every time.

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